3/14/2023 0 Comments Airstream or airstreamerDue to their reluctance to simplify, HRA’s preserve the details which helps understand the system as a whole. They create more complex pictures of situations, while encouraging spanning of boundaries, negotiating, skepticism, and differences in opinions. They put an emphasis on process planning which means they look at every step in the process or project and try to predict what’s needed. HRAs simplify slowly, reluctantly, and mindfully. Although categories are unavoidable, they are carried lightly. They are suspicious of quiet periods and obsessed with success liabilities, such as overconfidence. They pick up on small deviations and react early and quickly to anything that doesn’t fit with their expectations. They are incredibly sensitive to their own lapses and errors, which serve as windows into their system’s vulnerability. They look relentlessly for symptoms of malfunctioning as they may be a clue to additional failures elsewhere in the system. HRA have a strategy to spell out mistakes that are unlikely but possible due to the human factors in HRA’s. For HRAs, failures are embraced, even weak signals, in order to take action to stop further damage from occurring, to learn why it happened, and to know how prevent the failure from happening again. Don’t be tricked by your success for significant periods of time in your Airstream. Weick & Sutcliff in their book, “Managing the Unexpected: Resilient performance in the Age of Uncertainty.”įor the purposes of this article, HRO is replaced with High Reliable Airstreamers or HRA and context changed to fit the topic.įirst, High Reliability Airstreamers (HRA’s) are preoccupied with failure. There are 5 principles of High Reliability Organizations that have been identified by Drs. But, how do we do that as Airstreamers? First, we need to understand the principles of HRO’s and translate that into “HRA’s or High Reliability Airstreamers. If Airstreamers understand the characteristics of accidents, then we’re less likely to experience them. I think most of us, if not all, want to avoid accidents in our Airstreams to stave off any harm to people or the environment. Your Airstream has an ecosystem of critical infrastructure and interconnected systems such as electrical, water and energy. HROs can be defined as organizations that have succeeded in avoiding “normal accidents,” where there was high expectation of accidents due to risk factors and intense complexity.Īirstreams are complex in many ways. To start, let’s look at the context of avoiding “normal accidents.” A “normal accident” is usually defined as inevitable because of a system that is interconnected, interactive, and tightly coupled, such as your Airstream. Turns out, airlines and hospitals are two examples of HRO’s and they share principles that when applied to traveling with an airstream can come in quite handy. Most of us have a fair amount of confidence that when we get on a commercial airline, it will land safely and if we go into a hospital that the wrong leg isn’t going to be cut off. However, with any system’s complexity and tight coupling, initial trivial events can cascade out of control to create catastrophic outcomes. A “normal accident,” is usually understood and defined as the initiating event that is often, taken by itself, seemingly quite trivial. The story of “For Want of a Nail,” has its parallel in many normal accidents. My goal is to avoid as many accidents as possible and to think critically about how not to experience any catastrophic outcomes. I’m the happy owner of a 2021 22’ Caravel as of November 2020 and am taking a lot of my skill sets into Airstreaming, especially on how to understand systems operations and resiliency. Hence, this article on high reliability principles and the art of Airstreaming. Angi & Susan with “The Mothership” at Cedar Breaks, Georgetown, Texas.
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